Privacy Policy at Southern Star

Effective Date: November 5, 2026

Southern Star ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, advertisements, and inquiry forms.

1. Information We Collect

We may collect personal information when you visit our website, submit an inquiry, complete a Google Ads lead form, request a quote, or communicate with our team.

The information we collect may include:

  • Name and contact information, including email address and phone number.

  • Event details, including event type, preferred date, estimated guest count, and other planning information.

  • Information you voluntarily provide through website forms, lead forms, emails, or other communications.

  • Website usage information, including browser type, device information, pages visited, and interactions with our website.

2. How We Use Your Information

We use the information collected to:

  • Respond to wedding and event inquiries.

  • Provide venue information, pricing, and customized quotes.

  • Coordinate venue tours and communicate about potential bookings.

  • Answer questions about our services, availability, and event options.

  • Improve our website, advertising, and customer experience.

  • Maintain business records and fulfill applicable legal obligations.

We may also use your contact information to follow up on an inquiry or respond to questions about your event.

3. Google Ads and Third-Party Services

Southern Star may use Google Ads and other third-party services to advertise our venue and collect inquiries.

If you submit a lead form through Google Ads, the information you provide may be collected and processed by Google and shared with Southern Star so that we can respond to your inquiry.

We may also use third-party services for website hosting, analytics, advertising, communication, and business operations. These providers may process information on our behalf in accordance with their respective privacy policies and applicable terms.

Google may use cookies or similar technologies to measure advertising performance, understand website activity, and provide relevant advertisements. You can learn more about how Google handles information at:

https://policies.google.com/privacy

4. Cookies and Website Tracking

Our website and third-party services may use cookies and similar tracking technologies to improve website functionality, understand visitor activity, and measure advertising effectiveness.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We do not sell your personal information for monetary compensation.

We may share information with trusted third-party service providers when reasonably necessary to operate our business, respond to inquiries, provide requested services, maintain our website, or support advertising and analytics.

We may also disclose information when required by law or when necessary to protect our legal rights, business, or property.

6. How We Protect Your Information

We take reasonable steps to protect the personal information submitted through our website and inquiry forms. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business relationships, fulfill contractual obligations, comply with applicable laws, and support legitimate business operations.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it, subject to applicable retention requirements.

8. Your Privacy Choices and Rights

Depending on your state of residence and applicable privacy laws, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information, subject to applicable exceptions.

  • Opt out of certain types of targeted advertising or data sharing where applicable.

To make a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website and services are intended for adults planning weddings and other events. We do not knowingly collect personal information directly from children under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, third-party services, or applicable laws.

Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:

Southern Star Email: SouthernStarEventsTx@gmail.com